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Get in Touch

Request a demo, ask a question, or get in touch here. If you’re interested in working at Iori Corporation, check out our careers page.

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Help & support

For help with a current product or service or refer to FAQs and developer tools

support@archielite.com

Call Us

Call us to speak to a member of our team.

(+01) 234 567 89

(+01) 456 789 21

Business Department

Contact the sales department about cooperation projects

(+01) 789 456 23

Global branch

(+01) 456 789 23

Get in touch

Do you want to know more or contact our sales department?

Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales

Let us talk about how we can help your enterprise.

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Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

General
Payment

Yes, absolutely! We offer a full demo version of the ezLive platform so you can explore the features, livestreaming tools, shop setup, and user interface before making a decision. Contact our support team to request demo access.

ezLive is currently supported on mobile devices, including iOS and Android smartphones and tablets. The app is optimized for smooth performance on these platforms. Desktop and Windows support is not available at this time.

At the moment, ezLive is focused on livestreaming e-commerce features and does not support direct sitemap imports. However, if you're integrating ezLive with an existing website or platform, custom solutions may be available. Please contact our technical team for integration support.

Income on ezLive comes from two main sources:

Shop Sales – When a seller goes live and sells products through their ezLive shop, they earn money directly from customer purchases. ezLive helps sellers promote and close sales in real time.
Gifts from Viewers – Streamers can receive virtual gifts (like diamonds) from fans during livestreams or voice chats. These gifts can be converted into real money, giving streamers another way to earn income through audience engagement.

If you're experiencing any issues with your ezLive account — such as login problems, shop access, livestream errors, or billing concerns — please follow these steps:
Contact Support:
Reach out to our customer support team via email at support@ezlive.com or through the Help Center in the app.
Provide Details:
Please include your username or registered email address, a clear description of the issue, and any relevant screenshots if possible. This will enable us to assist you more efficiently.
Response Time:
Our team will review your request and get back to you within 24–48 hours.

We accept multiple payment options including bank transfer, credit/debit cards, and PayPal. After payment is confirmed, you will receive the full system files and setup instructions.

Get in Touch

安装应用程序

Help & support

Call Us

Business Department

Global branch

Get in touch

Visit the Knowledge Base

Watch Product Videos

Get in touch with Sales

Frequently asked questions

Can I see the demo before purchasing?

Can I use your system on different devices?

Can I import my sitemap to your system?

Where does it come from?

I have an issue with my account

What payment methods do you accept?

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